Effective on August 7, 2008
Thank you for visiting Shop.OSH.com and OSH.com (“Website”).
This statement explains the types of information Orchard Supply Hardware,
LLC (“Company”, “our” or “we”)
obtains about users of the Website, and how the information is collected, used
and disclosed. This statement
applies only to information collected through the Website and not to
information collected offline. We
reserve the right to modify this Privacy Statement at any time without notice
(for example, if we modify our practices regarding the collection or use of
information).
Amendments to this statement will be posted on the
Website and will be effective when posted. Your continued use of this Website following the posting of
any amendment shall constitute your acceptance thereof.
What Information Do We
Collect?
- We
do not collect any personally identifiable information about you unless you
voluntarily submit the information to us such as when you place an order,
submit a product review, register on the Website, enter a contest or
sweepstake, respond to a survey, register for a newsletter, or communicate with
us by email.
- The
types of personally identifiable information that may be requested include your
name, mailing address, email address, telephone number and credit card
information.
- When
you purchase a product to be delivered as a gift, we also collect personal
information about the gift recipient so that we can fulfill your gift
purchase. Gift recipient’s
personal information is not used for marketing purposes.
- We may
use cookies or similar devices to keep track of and enhance certain
activities on the Website such as by helping us to remember and process
the items in your shopping cart and to make it easier for you to log in to
your account. This
information is not linked in any way to your personal information.
How Do We Use your
Information?
We may use the information we collect from you in the
following ways:
- To
personalize your Website experience and to allow us to deliver the type of
content and product offerings which are of interest to you.
- To
quickly process your purchases.
- To
allow us to respond efficiently to your service requests.
- To
administer a contest, promotion, survey, product review or other Website
feature.
- If you
have “opted-in” to receive email communications from us, to send you our
newsletter or promotional material. If you would no longer like to receive
promotional email from us, please refer to the “How Can You Modify or
Delete Your Account Information or Opt-out of Receiving Promotional
Emails?” section below.
How Do We Protect Personal
Information?
Although we cannot guarantee the impenetrability of our
servers, we have established and implemented reasonable physical, electronic,
and administrative procedures to safeguard and secure the personal information
we collect online.
This Website may contain customer reviews, forums and/or
message boards. Please remember
that any information disclosed in these areas becomes public information, and
you should exercise caution when considering the disclosure of your personal
information. You agree that
Company is not responsible for material posted by you or others in these public
forums.
Do We Disclose the Information
We Collect to Outside Parties?
We do not sell, trade, or otherwise transfer to third
parties your personally identifiable information unless we provide you with
advance notice or also as described below:
- Subsidiaries
and Affiliates. We may transfer
personally identifiable information to our subsidiaries and corporate
affiliates.
- Website
Consultants and Service Providers. We
will disclose personal information to third party consultants and service
providers (such as providers of hosting, support, maintenance and remedial
and repair services) to the extent that they require access to our
databases, or the information contained in our databases, to service
Company and the Website.
- Enforcement
of Rights/Security. We reserve the
right to release personal information (i) when we are under legal compulsion
to do so (e.g. we have received a subpoena) or we otherwise believe that
the law requires us to do so, (ii) when we believe it is necessary to
protect and/or enforce the rights, property interests, or safety of the
Company, our users or others, or (iii) as we deem necessary to resolve
disputes, troubleshoot problems, prevent fraud and otherwise enforce the
Privacy Statement and Website Terms of Use.
- Reorganization
or Sale of the Company. In the event
that the Company is merged with or becomes part of another organization,
or in the event that Company is sold or it sells all or substantially all
of its assets or is otherwise reorganized, the information you provide
will be one of the transferred assets to the acquiring or reorganized
entity.
- As
Otherwise Allowed by Law. We may
transfer personal information to third parties where we are expressly
authorized by applicable law to do so.
How Can You Modify or Delete Your Account Information or
Opt-Out of Receiving Promotional Emails?
If you registered for an account, you may log into your
account at any time and modify, delete or update your information and change
your preferences such as your email subscriptions. Please note that due to email production schedules you may
receive any emails already in production.
Additionally, you can unsubscribe from promotional emails by following
the instructions contained in the email.
What About Privacy on Third Party Linked Sites?
In an attempt to provide you with increased value, the
Website may contain links to third party sites. These linked websites have separate and independent privacy
policies or may have no privacy policy.
We are not responsible or liable for the content, activities or privacy
policies of linked sites.
Nonetheless we seek to protect the integrity of our Website, and welcome
any feedback about a linked site (including if a specific link does not work).
How Do I Ask Questions and Provide Feedback Regarding
Privacy?
We welcome your questions, comments and concerns about
privacy. Please contact us at
legal@osh.com with any questions or comments
you may have regarding the privacy of your information.
